At Shivray Global Enterprises, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information to provide better services to you:
1.1 Personal Information
- Name, email address, phone number, and shipping address provided during inquiries, order placements, or registrations.
- Payment details for processing orders securely.
1.2 Non-Personal Information
- Browser type, IP address, device information, and browsing behavior to enhance your experience on our website.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill orders for agricultural products and handmade fabric articles.
- Respond to your inquiries, requests, or feedback.
- Improve our website, products, and customer service experience.
- Send you relevant updates, promotions, and service notifications.
- Maintain records for internal accounting and compliance with legal requirements.
3. Sharing of Your Information
We respect your privacy and do not sell or rent your personal data to third parties. However, your information may be shared in the following cases:
- Third-Party Service Providers: For payment processing, shipping, and email notifications.
- Legal Compliance: When required by law, or to respond to legal requests, fraud prevention, or security concerns.
4. Data Protection and Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website employs encryption technologies and secure payment gateways to safeguard your data.
However, please note that no online data transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights concerning your personal information:
- Access and Correction: You may request access to the personal information we hold and correct inaccuracies.
- Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have.
- Marketing Preferences: You can opt out of promotional emails by clicking the unsubscribe link or contacting us directly.
6. Use of Cookies
Our website uses cookies to enhance user experience and track usage patterns. Cookies help us understand user preferences and improve website performance. You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party services before interacting with them.
8. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
📧 Email: info@shivrayglobal.com